Information for patients
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Bookings
Bookings
Bookings can be made by calling or emailing us. A reminder text message will be sent two days prior to the appointment to confirm the date and time. If you need to reschedule, we would appreciate a notification as early as possible so that we can offer the appointment time to patients on our waiting list.
We will endeavour to offer appointments within 3-4 weeks. Please let us know if you are pregnant and we will arrange an urgent appointment for you (within 1-2 weeks).
Appointments
Appointments
Appointments are usually 30-40 minutes long for new patients, and 10-20 minutes for review. Video (telehealth) appointment can be arranged via Zoom and a link will be emailed to you before the appointment time.
Fees
Fees
We are a private billing clinic and a full payment is required on the day of your appointment. We offer concession rates to pension and healthcare card holders. Provided there is a valid referral, we can process the Medicare rebate for you on the day. You should receive the Medicare rebate directly into your nominated bank account within 48 business hours.
What to bring to your appointment
What to bring to your appointment
Referral letter from your doctor (unless it has been sent directly to us)
Medicare card
Other cards (e.g. pension, healthcare or DVA)
A list of your current medications.
Getting there
Getting there
There is free parking on site.
Pakenham train station is 850m away (around 11 minute walk).
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